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Wednesday, March 25 • 8:30am - 9:30am
Consumer Engagement Strategies

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Some utilities still describe their customers as rate payers or even just “load.” However, in order for utilities to do what they need to do in the future grid, they won’t be able to do it without their customers’ willing cooperation.
  • How do utilities satisfy customers not just as a group, but as individuals? 
  • How can new technologies and data assist utilities with better understanding and engaging their customers?
  • What policy changes need to happen to enable utilities to better engage customers?

avatar for Patty Durand

Patty Durand

Executive Director, Smart Grid Consumer Collaborative
Patty Durand is the Executive Director for the Smart Grid Consumer Collaborative, a consumer focused non-profit aiming to promote the understanding and benefits of modernized electrical systems among all stakeholders in the United States. SGCC works to advance a consumer-safe consumer-friendly smart grid through listening to consumers, collaboration with stakeholders and consumer advocates, and educating both consumers and industry stakeholders

avatar for Matt Duesterberg

Matt Duesterberg

Co-founder and CEO, Ohmconnect
Matt Duesterberg is co-founder and CEO of Ohmconnect. Ohmconnect connects the smart home to the smart grid, making it dead simple for users to participate in demand response events daily. Previously, he ran the data science division at utility meter data analytics company, DataRaker, which got acquired by Oracle in 2013. He got his start in the energy industry via finance; he traded futures for electricity flows for a small quantitative trading... Read More →
avatar for Abhay Gupta

Abhay Gupta

CEO & Founder, Bidgely
Abhay Gupta founded Bidgely with the mission to accomplish energy efficiency at a massive scale. He's worked at a combination of energy and technology companies including Grid Net, Echelon and Sun Microsystems. He holds a B.Tech from the Indian Institute of Technology Delhi, M.S. from University of Southern California and M.B.A. from Santa Clara University. Abhay is passionate about music and travel!
avatar for Jessica Lennard

Jessica Lennard

Head of Corporate Affairs, Ovo Energy
Previously a capital markets solicitor with City firm Linklaters LLP, Jessica entered politics in 2008 working on energy policy and communications on the staff of Greg Barker MP (Minister for Energy and Climate Change 2010-2014). She was a member of the Shadow Energy and Climate Change team and managed the Conservative Party’s ‘Climate Campaign’ out of Conservative Campaign Headquarters. Having subsequently headed up energy... Read More →
avatar for Matthew Plante

Matthew Plante

CEO, EcoFactor
Matt comes to EcoFactor with more than 15 years of experience in energy management, utility and related industries. Prior to EcoFactor, he served as Vice President of Sales at Bidgely. Matt also served as Vice President of Sales at EnerNOC, Inc. where he led various sales teams worldwide. Matt holds a B.A. in Government and Economics from Connecticut College and an M.B.A. from the Tuck School of Business at Dartmouth.
avatar for Jennifer Pulliam

Jennifer Pulliam

Senior Director, TXU Solutions, TXU Energy

Wednesday March 25, 2015 8:30am - 9:30am
Level M2 | 202 AT&T Conference Center

Attendees (3)